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Results for "customer insights."
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
Starweaver
Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Customer Relationship Building, Customer Engagement, Customer Service, Target Market, Business Strategies, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Resource Management
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, Generative AI, Artificial Intelligence, Productivity Software, Creative Thinking, Creativity, Business Process Automation, Scripting, Data Validation, Natural Language Processing, Prototyping, Problem Solving, Data Import/Export, Debugging, Application Development, Communication
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Persona Development, Market Research, Process Mapping, User Experience, Qualitative Research, Ideation, Analysis, Needs Assessment
- Status: AI skills
Microsoft
Skills you'll gain: Data Storytelling, Dashboard, Excel Formulas, Extract, Transform, Load, Power BI, Data Analysis Expressions (DAX), Microsoft Excel, Data Modeling, Data-Driven Decision-Making, Star Schema, Data Analysis, Data Presentation, Data Visualization Software, Microsoft Power Platform, Data Integrity, Spreadsheet Software, Data Validation, Data Transformation, Data Cleansing, Data Visualization
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Artificial Intelligence, Business Process Automation, Automation, Strategic Thinking, Python Programming, Creative Thinking, Creativity, Business Intelligence, Value Propositions, Workflow Management, Software Design, Emerging Technologies, Innovation, Business Strategy, Natural Language Processing, Action Oriented
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Document Management, SQL, Generative AI, Artificial Intelligence, Query Languages, Database Management, Data Analysis, Pivot Tables And Charts, Debugging, Microsoft Excel, Data-Driven Decision-Making, Creative Thinking, Exploratory Data Analysis, Creativity, Big Data, Data Visualization Software, Natural Language Processing, Data Transformation, Data Validation
Vanderbilt University
Skills you'll gain: ChatGPT, Verification And Validation, Generative AI, Document Management, Creative Thinking, Image Analysis, Data Capture, Artificial Intelligence, OpenAI, Brainstorming, Data Analysis, Organizational Skills, Risk Management Framework, Computer Vision, Pivot Tables And Charts, Microsoft Excel, Creativity, Data Ethics, Natural Language Processing, Data Integration
In summary, here are 10 of our most popular customer insights. courses
- Customer Analytics:Â University of Pennsylvania
- CVS Health Call Center Customer Service:Â CVS Health
- Customer Relationship Management:Â Starweaver
- Customer Service Fundamentals:Â Knowledge Accelerators
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- ChatGPT + Excel: AI-Enhanced Data Analysis & Insight:Â Vanderbilt University
- Customer Insights: New Product Development Orientation:Â University of Illinois Urbana-Champaign
- Microsoft Power BI Data Analyst:Â Microsoft
- Improving Customer Retention:Â Coursera Instructor Network
- AI Agents and Agentic AI in Python: Powered by Generative AI:Â Vanderbilt University