Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

3,397 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.9

(25 reviews)

Beginner level

Recommended experience

6 months
at 3 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.9

(25 reviews)

Beginner level

Recommended experience

6 months
at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Skills you'll gain

Details to know

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Taught in English
Recently updated!

January 2025

Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Category: Insurance
Category: Medical Office Procedures
Category: Revenue Analysis
Category: Billing & Invoicing
Category: Copayment Collection and Processing
Category: Health Information Management and Medical Records
Category: Patient Registration
Category: Billing
Category: Payment Processing and Collection
Category: Billing Systems
Category: Medical Billing
Category: Practice Management Software
Category: Verification And Validation
Category: Revenue Management
Category: Revenue Cycle Management
Category: Medicare

What you'll learn

Skills you'll gain

Category: Healthcare Industry Knowledge
Category: Ambulatory Care Delivery
Category: Health Systems
Category: Leadership and Management
Category: Medical Terminology
Category: Patient Flow
Category: Human Resources
Category: Practice Management
Category: Vocabulary
Category: Nursing and Patient Care
Category: Financial Management
Category: Primary Care
Category: Health Care Administration
Category: Health Care

What you'll learn

Skills you'll gain

Category: Electronic Medical Record
Category: Healthcare Industry Knowledge
Category: Data Analysis
Category: Data Management
Category: Data Security
Category: Clinical Data Management
Category: Care Coordination
Category: Data-Driven Decision-Making
Category: Data Integrity
Category: Regulatory Compliance
Category: Personally Identifiable Information
Category: Health Information Management and Medical Records
Category: Data Quality
Category: Computerized Physician Order Entry
Category: Medical Records
Category: Electronic Health Records Applications
Category: Health Care

What you'll learn

Skills you'll gain

Category: Interviewing Skills
Category: Communication Strategies
Category: Employee Onboarding
Category: Human Resources Concepts
Category: Labor Law
Category: Human Resources Policies
Category: Constructive Feedback
Category: Human Resource Policies
Category: Human resource management
Category: Employee Performance Management
Category: Change management
Category: Organizational Change
Category: Performance Review
Category: Employee Engagement
Category: Recruitment
Category: Human Resources Management and Planning
Category: Diversity and Inclusion
Category: Leadership
Category: Goal Setting
Category: Health Care Administration

What you'll learn

Skills you'll gain

Category: Healthcare Industry Knowledge
Category: Health Systems
Category: Staff Management
Category: Nursing Management
Category: Regulatory Compliance
Category: Care Coordination
Category: Patient Flow
Category: Healthcare Delivery Models
Category: Practice Management
Category: Preventative Care
Category: Case Management
Category: Financial Management
Category: Primary Care
Category: Health Care Administration
Category: Patient Coordination
Category: Clinic Management Systems
Category: Health Care
Category: Budget Management
Category: Healthcare Delivery Process

What you'll learn

Skills you'll gain

Category: Healthcare Industry Knowledge
Category: Practice Management
Category: Risk Management
Category: Health Systems
Category: Patient Safety
Category: Project Management
Category: Medical Management
Category: Continuous Quality Improvement (CQI)
Category: Health Care Procedure and Regulation
Category: Performance Improvement
Category: Health Care Administration
Category: Strategic Leadership

Earn a career certificate

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Instructors

Michelle J. Campbell
Johns Hopkins University
6 Courses5,003 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses5,003 learners

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Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (4/1/2024 - 4/1/2025)