Learner Reviews & Feedback for Customer Analytics by University of Pennsylvania
About the Course
Top reviews
ND
Jan 31, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
AA
Apr 6, 2017
Perfect Course for those who want to inquire insight and knowledge of how tons of data that we generate in our day to day life is being utilized by big organizations in optimizing their productivity.
1951 - 1975 of 2,541 Reviews for Customer Analytics
By Regina R
•Sep 13, 2021
Great Backgrounder. Very Relevant. Needs to be updated though based on latest e commerce stats and covid impact
By John Y
•Mar 19, 2019
the last course is especially useful and informative. Open my eyes to lots of actual practices of leading firms
By Bharanidharan A
•Nov 8, 2015
The whole course is good in terms of the outline. I felt Perspective analysis would have been more non-abstract
By Swastika S
•Oct 9, 2020
The only downside is that, it requires prior knowledge of some marketing concepts and a grasp on the glossary.
By Lukasz S
•Oct 28, 2018
It's a great course, my only concern would be that it might be a little outdated while completing in 2018/2019
By Philip M
•Oct 2, 2016
It was a great course for getting the principles across, but would have liked a little more in depth approach.
By Ryan C
•Dec 15, 2015
This was a very insightful program with real life applications. A must have in the sales and marketing field.
By Rosemary M
•Jul 27, 2022
I would have loved more information on how to do these analysis, something less theorical and more practical
By Soumya K R
•Apr 13, 2020
Gave a short and crisp insight into the world of Customer Analytics. Have recommended the course to others.
By zhenyu z
•Sep 9, 2019
It was a great experience to learn some new knowledge. If we can get more case studies, it would be better.
By Martin V
•Jul 30, 2019
week 3 test have errors, sometimes i hit the correct anwser and it was ok, sometimes it was marked as error
By Neeraj A
•Oct 28, 2015
A great starter for business people to understand the value of using analytics in their business decisions.
By John R
•Aug 13, 2019
Paced well. Easy to follow. More but shorter quizes would be helpful, as theres a lot of material covered.
By BRAD K
•Apr 30, 2020
Great professors. The topics are very helpful but the course needs to be updated to be relevant for 2020.
By Aditya V
•Jan 9, 2020
Good content,great teaching,basic concepts were taught. Quiz answers are a bit ambiguous. Great examples.
By Elizaveta G
•Apr 30, 2021
Some of the subjects are not fully explained (Like CLV and formulas) - would be great to have them handy
By Carlos A C M
•Apr 12, 2021
Very good course development with very useful concepts and real examples. I am satisfied with the course
By Dhruv G
•Sep 1, 2020
some practical implementation or should I say some calculative measures should be taken in this course.
By Shilpa T
•Apr 30, 2020
This is an excellent introductory course. The examples and case studies discussed are very interesting.
By Sachin S
•Aug 6, 2017
Course lectured with utmost finesse. Prof. Ron Berman can try to keep things more upbeat in my opinion.
By kriti
•Sep 19, 2016
lovely lecturers ...learned a lot, feeling more productive now.. hope same goes with other courses too
By Bharat D
•May 11, 2020
If the course was more practical oriented I would have enjoyed more.
Overall it was a great experience.
By Alexis Z
•Jun 10, 2019
It's way more theoretical than i expected. I feel like there's little that I can apply to future jobs.
By Guo F
•Sep 13, 2016
Very inspiring but it could be better if more original models could be shared for analyzing customers.